Paragon Technology Group

  • Service Continuity Exercises and Testing Analyst

    Job Location US-NC-Morrisville
  • Overview

    Paragon Technology Group, Inc. is a leading provider of strategic technology solutions to the public sector. Founded in 1997, Paragon has been recognized as one of the top 50 fastest growing companies in the Washington, D.C., Metro area. Paragon delivers an extensive suite of IT services across the public sector and is renowned for delivering technical excellence in every client engagement.


    We are currently searching for a Service Continuity Exercises and Testing Analyst to join our team in support of the USPS. The successful candidate's primary objective is to maintain resilient processes and capabilities through exercises and testing for CISO South (Aerial) and CISO North (Gatehouse) and other related CISO locations as well as all CSOC programs and process areas. CISO Exercises and Testing develops and execute exercises or planned tests to evaluate resiliency of CISO processes and facilities. CISO Exercises and Testing is also called upon to assist in larger CIO-level Exercises and Testing or USPS-wide COOP Exercises and Testing. The ideal candidate has a Service Continuity background / Ensure continuity test plan maps to requirements. The candidate could be a PM, analyst, or service continuity tester, but must have Service Continuity background in a medium to large company, and worked with SLAs.



    • Develop testing and exercising in preparation for emergency response; physical recovery and business resumption; crisis management; maintenance and awareness.
    • Document test plans, test the plans, and debrief the test results for revisions
    • Coordinates actions with postal management to meet USPS Policy requirements of All-Hazards emergency planning
    • Assist through planning and testing to maintain the CISO COOP plans in accordance with USPS requirements
    • Facilitates with CISO management to ensure effective implementation and testing of continuity policies, procedures and plans for CISO facilities
    • Coordinate with CISO leadership team to ensure maintenance or readiness status of contingency locations.
    • Oversees scheduled functional Testing, Training and Exercising (TT&E) of Alert or Notification systems, Business Continuity plans and procedures
    • Coordinate with CISO management for follow up regarding After Action Reports (AAR), Corrective Action Plans (CAP), and Plan of Action and Milestones (POA&M)
    • Ensure activities adhere to Resilience Management Model (RMM) standards
    • Maintain metrics on program activities
    • Evaluate updates to Business Continuity best practices for recommended policy modification/implementation, as needed
    • Oversee creation and distribution of training and organizational training/awareness materials, as needed


    • BA or BS in related field preferred or 5+ years equivalent related work field experience
    • 5+ years’ experience related to Business Continuity (BC) planning, processes and activities
    • Strong working knowledge of Incident and Business Service continuity program development and best practices
    • Excellent oral and written communication skills
    • Excellent interpersonal and organizational skills
    • Strong managerial experience
    • DRII or Federal Continuity Certification Preferred (e.g. ABCP, CBCP, MBCP)
    • Expert in Homeland Security Exercise and Evaluation Program (HSEEP)
    • FEMA experience/knowledge is a plus including ICS 100/200/300/700/800 and IC 120/139

    Paragon is an Equal Opportunity Employer and does not discriminate in employment opportunities or practices on the basis of: race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other characteristic protected by country, regional, or local law.


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed